Support
WhatSMD identifies SMD electronic components from the code printed on them. Type the code, or photograph the part, and it shows the parts that carry that code, what separates them, and a multimeter test to confirm which one is fitted. It is made for people who repair electronics.
Write to us
Write to [email protected]. A person reads every message.
Say what you typed or photographed, what you expected to see, and whether you were in the app or on the website. A screenshot helps.
WhatSMD has no passwords, and nobody from WhatSMD will ever ask you for a sign-in code or a sign-in link.
Deleting your account
Signed in, you can delete your account yourself: on the website from the account page, and in the app from its account screen. Sign-in stops at once, and the account's data is erased 30 days later.
If you cannot sign in, the deletion page on the website sends a confirmation link to the account's address.
You can also write to [email protected] from the account's address.
Deleting the account does not cancel a subscription bought in the app: cancel it in the App Store or Google Play first.
Subscriptions bought in the app
A subscription bought in the iPhone or Android app is billed by Apple or Google. Change or cancel it in the App Store or Google Play, and ask them for a refund: only they can give one. It belongs to the WhatSMD account you were signed in to when you bought it; on another phone, sign in to that account and restore your purchases in the app.
Teams
A team is managed on the website, not in the app: that is where its owner invites and removes people, and where a member can leave. The app shows the team you are in, your role and the team’s monthly count, and the team’s identifications in your history.
The documents
What we do with your data is in the privacy policy, what we promise and what we do not in the terms of service, and who we are in the imprint.